Shipping Policy

1. Warehouse Pickup (Collection)

We currently offer warehouse pickup for all customers.
Orders can be collected from our warehouse at:

TT Second Hand Station

80 Wrentham Street
Birmingham, B5 6QL

Once your order is placed, our team will contact you to arrange a suitable pickup time.

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2. Local Delivery (Within 4 Miles of Our Warehouse)

We provide local delivery within a 4-mile radius of our warehouse.

Free Delivery

Orders over £100 qualify for free delivery within 4 miles.

Paid Delivery

For orders under £100, or for delivery locations beyond 4 miles, a delivery fee of:
£5 per mile will apply.

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3. Delivery Conditions

• Delivery is to the building entrance/ground floor only.
• Delivery does not include carrying items upstairs, indoor placement, or assembly.
• If you require additional assistance, please contact us before placing your order — additional charges may apply.

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4. Processing Time

Our team will contact you within 1 working day after the order is placed to schedule delivery or pickup.
Delivery times may vary depending on driver availability and route planning.